We are again at that part of the year where we work out our goals for the year. These are called by different names in different geographies and different organizations. But the basic purpose of all these is to ensure that individuals and teams are aligned to the overall goals of the organization. Organizations, particularly

Until the time I joined an organization that was a service provider, my career had mainly been in in companies selling products. Product companies sell tangible goods, which customers can see, touch, and feel. This allows for demonstrations and physical product trials. Service companies sell intangible offerings, such as expertise, solutions, or experiences, making it

With the way technology has taken over everything that we do, so also is everything being captured at some data source continuously. Whatever we do on the smartphone or on our laptops are captured, the cars we drive are tech enabled and capture a lot of information. We walk out into the streets or go

During the early stages of my career, I was working for a durables brand which was the market leader at that point in time. It had the most technologically advanced and best quality products that lasted and hence offered good value to customers. The trade margins were average but since the brand pull was so

It’s our accepted practice to do pilots or do beta versions to test out a concept or anything new to further understand the suitability of the product or service for all planned needs of all stakeholders. Based on the feedback received during this period the concept is finetuned incorporating additional requirements or modifications before it

 have always wondered why it’s so difficult to really catch or kill the common house fly. If you really watch the way that these small insects fly it makes this even more interesting. But before we get into that the houseflies have compounding eyes which are very big compared to its body structure. The flies’